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A warning that untrained managers are quite possibly ruining your business may seem at first needlessly inflammatory, but all too often it’s the truth. The reality is that most managers struggle to effectively lead their teams, and that costs a business more than you likely realize.
Here’s how that dynamic typically plays out: in most organizations, people are promoted because they are good individual contributors — good employees — but may have no idea how to lead a team. It’s easy to make the false assumption that because they are rock star staff members in a different capacity, they will also be capable managers. Couple that with the fact that most businesses don’t provide adequate manager training, and you have a recipe for disaster.
